Steam refund after 2 hours. I tried refunding a game with 2 hours, 2 minutes.

Steam refund after 2 hours Although 'I didn't like it' is a perfectly legitimate reason within the 2 hour period, if true, it's certainly very fortunate that this reason was accepted after 8. The developers of those better games will benefit from having more active users, and Steam in general would have more active users. What you can do instead is choose "I have a question about this purchase" and provide an explanation of the issues you are having and request an exception to the refund cutoffs of 2 hours played and 2 weeks of ownership. If you have under 2 hours and it was bought /less than/ 6 months ago, then you have some chance to get a refund if you contact Valve and they decide to give you one. Mar 10, 2021 I know you can request a refund even with more than 2 hours played, but just saying, if you've played around 2 hours or so, and still within the 2 weeks range, you will most likely receive a refund, despite playing more than 2 hours. It's a shame that an F1 management game is about presentation not strategy. I've refunded quite a few things outside the two weeks period and they've always allowed it. The money has long gone to the developer and Steam wont refund you out of their own pocket. 20 hours is too much and odds getting refunded is like trying to find gem on the street. In your case I can't see this working, you didn't need 3 months and 7h to figure out your PC isn't good enough. Dec 26, 2015 · I don't get why people automatically assume that it's an 'automatic' system. But the 2 hour maximum for the game refunds is stupid. I've had enough of this broken mess and the last straw was the game somehow losing my save and reverting back 8 races. There is no specified limit, as per any statements from Valve. If you say, "I literally can't connect to a game after queueing for an hour" odds are you'll get a refund when they see everyone else asking for a refund too. After about half an hour of playtime, the game was running my CPU’s temperatures too high, so I closed the game and made a refund request. Valve does and always has granted refunds manually in cases like this even if you go over that. You are not eligible for a refund from Steam if you do not honor the return period, which is: Two weeks after the purchase. but the longer you've played, and the farther out from 2 weeks it was bought, the less likely it is to be refunded. Oct 5, 2020 · Also, you seem to be omitting the fact that the games must also have less than 2 hours of gameplay as is also a requirement for refunds. Nov 4, 2022 · STEAM REFUNDSYou can request a refund for nearly any purchase on Steam—for any reason. Absolutely none. Dec 8, 2023 · The automatic refund feature will automatically deny you after 2 hours so you will need to open a manual ticket. Jan 1, 2022 · the last match today pass 2 hours limit tho but not 3 hours Go to the support page - click on purchases - click on the game - click on 'I have a question about this purchase' - explain what happened politely and ask for a refund. I really hope that Steam will refund for me because the price of the game is not cheap, the game is not what I expected. It makes me wonder how far over 2 hours someone can go if it takes several hours to process the refund. If you got over 2 hours of play, you can still get a refund due to this terrible release. I haven't had the game for over two weeks, I bought it today, I know thats the other requirement, thats fine. I tried to fix it for hours that's why I have 6 hours "playtime". Valve will, upon request via help. Jul 16, 2024 · The automated system will always refuse you if you are over 2 hours/14 days. However, it is important to note that Steam’s refund policy states that a game must be played for less than 2 hours in order to be eligible for a refund. If you try to select refund from the purchase it will it auto deny you because of the hours and your 3 weeks of ownership. If you do this a lot, they will usually send you a notification saying so and that you may not get refunds for a while. but anything else is as you said up to your agents discression. Otherwise, people could refund games they’ve had for years but never played. My question is simply based on the explanation Steam has given me themselves: You played more than 2 hours. Jul 31, 2017 · Since you're over the 2 hours, there is no guarantee. Game X - Playtime: More than 2 hours (including family sharing) " One more note on Steam refunds, I've seen people sometimes having very buggy game experiences later in a game and think that because they've played more than 2 hours they're not able to refund, this is not the case. the steam support still reply "it over 2 hours" They decide that case by case. The auto refund is within 2 weeks of purchase and less then 2 hours of playtime. Open a ticket with steam, and specifically, link the Forbes Article explaining the game is a Scam. That can't be the reason. Anything over the 2 hours / 2 weeks shouldn't attempt at the automatic refund, but you can certainly try manual. 2 hours and 2 weeks is the normal window, and you should NOT expect one outside of that, but it is worth a try if something is actually wrong with the game. May 4, 2022 · Depends on the DLC. Either there are enough refunds that Steam gives for everyone, or those who got it did not play 2 hours since proper launch. Oct 30, 2024 · Steam has this refund option where, if you’ve played a game for less than 2 hours and bought it within the last 14 days, you can request a refund – no questions asked! It’s a game-changer for those moments when you grab a title on sale or give into hype, only to find out it’s not what you expected. Oct 7, 2021 · And finally after Valve have approved your refund your bank is the one who actually processes it to return to your account. Maybe your PC doesn't meet the hardware requirements; maybe you bought Same way you return things before 2 hours. 4 hours. Then i must have done smth wrong, its been already like 10 days and stills no wallet money back. you spent the whole 2 hours crashing. Nov 26, 2022 · Maybe. Nov 19, 2024 · I just hope we can get a refund more than after 2 hours because i think we need more than one day to download this game alone. 14 days is extremely rare and usually limited to some serious issues where developer or publisher instructs Valve to accept all refunds. Technically by LAW (UK), they can't limit game times to 2 hours, it's 14 day refund under digital laws for example in the UK, Technically you could buy the game on an alt account, if you go past 2 hours, and it has issues with in 14 days (Example take when fallout 76) first released, you could demand a refund, if they refuse. If you need to spend over 2 hours to get a game to work, the game is broken and should've been refunded at least an hour earlier. I requested a refund due to crashing, but got an automatic decline because of 2 weeks limit. If you choose an option that is not refunds, then the ticket will be given to a human the first time. It's entirely possible that they just gave me it since i was close, but if you want to refund you may as well try, even if you're over the 2 hour mark. Steam does not make any special exceptions for this game. 3 hours play time wont be eligible for a refund. Find out where to submit your request, how long it takes, and what to do if it is denied. And I appreciate the input. Jun 28, 2024 · Valve will, upon request via help. if you explain you had to fiddle for it for an hour or two to even get it to run or have another serious issue that's on the game and not you, they sometimes will. true. keeping you guessing May 10, 2023 · Refund policies - Take your pick. Last edited by Nx Machina ; Oct 7, 2021 @ 11:12pm #15 The 1 time I remember not getting my refund was when I had 5ish hours on New World of which I spent 4 hours in Queue. Learn how to request a refund for any title within 14 days of purchase and less than 2 hours of playtime. Apr 28, 2021 · Naturally, Steam refused my friend's refund request for the gift because it took me roughly 3-4 hours of gameplay to experience the patch enough to realise that it was not in an acceptable state. No, 2 hours and two weeks is for auto-refund, but you still can request for refund after 2 hours, it will be approved or not by support. The issue is when you refund a lot of games within a short amount of time. Can I refund a game with 2. Go to the Support page, select "purchases", the game in question and then " i have a question about this purchase". But it will be an individual decision based on certain factors. players can just play your game and then decide to just refund it. If Aug 29, 2020 · steam refuse it because my playtime exceeds 2 hours, but I didn't play the game nor download it after I bought it. No idea about funds going elsewhere. Dec 23, 2017 · I'm afraid they don't even "look". I am open to a refund in Steam Wallet funds if that facilitates the process. Feb 19, 2024 · Refunds are for games with less than 2 hours played and less than 14 days from purchase. 2 hours yes, it's not uncommon. Steam has processed millions of refunds by this point. When it comes to Steam reimbursements, there are specific guidelines to follow. Jan 18, 2020 · The maximum acceptable refund limit is 2 hours of playtime and 14 days of ownership. (Bioshock 1 a few years ago. It's just the 2 hours. Will I get refund But actual play time is very less considering the amount of cutscenes at the starting . Account A can't get a refund for their specific purchase even though account A never played Game X under any license because: "We are unable to refund this purchase to your Steam Wallet at this time. I request a two refund and explained my situation and they answer my with the same replay (We are unable to refund this purchase to your MasterCard ending Dec 23, 2017 · And yet we've seen dozen people get a refund despite being over 2 hours and 2 weeks using the regular route. I dont know if existed or no thats what im asking I am aware that refunds after two hours of gameplay are uncommon, but given the unprecedented situation with Fntastic closing their doors, I kindly request your understanding. He's not right, at all. Two days later, it still hasn’t been approved. The 2 hours/2 weeks thing certainly doesn't apply to it, but considering the games no longer being updated and in such a state, I wish they would make an exception. Going into more specific detail for each of the Steam-Early-Access-Rules. Jun 25, 2020 · If you're only a little over 2 hours and 2 weeks, they may offer a refund. I got a refund with 2. Steam seems to be aware of the issue and issuing refunds with no complaint. PunCrathod. com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime). According to Valve’s refund policy, you can request a refund for any title within 14 days of purchase and if it has … Dec 7, 2024 · You buy access to a closed beta. com. It's up to the publisher past 2 hours. Is Steam refund 24 hours? In-game purchases: A Steam refund is available on purchases made in games from parent company Valve … Can I get a Steam refund with 2. POE1 also had this. Sep 12, 2017 · In steam's own words: "How To Request A Refund Valve will, upon request via help. Feb 18, 2024 · use the method off selecting "multiplayer does not work" in refund options and describing in detail why its not working. 20 hours is too much for a refund. But sure, keep wasting your time submitting them. Please review our Refund Policy and Common Refund Questions for more information. And I will re-buy it in the future. If they're going to decline every request, why even make it possible to request a refund for games with over 2 hours of gameplay or purchased over 2 weeks? That would just be a waste of time for everyone involved then. Jan 18, 2020 · So my brother played the game through library sharing before on my PC and he bought it with my steam credit I got earlier today. (14 days AND 2 hours of play) you have over 2 hours but in reality you only played for like 20 mins. If you have a valid reason, it really helps (i. The 2 hour/14 day window is for automatic refunds. Also if numbers were published or known as far as limits and resets to counters and such people could abuse it and refund just up to under the limits and then know they have X refunds again after 24 hours or w/e and completely avoid ever seeing the notices about refund abuse. So maybe there's a softcap of 2 hours, and a hardcap of 4 hours, but I don't know. I Typically they will issue a refund as long as you have t played 2 hours and you bought it within 14 days. According to Steam’s policy, you can request repayment within 14 days of purchasing a game, as long as you have played it for less than 2 hours. It's for you to see if you can run the game or not. Edit: You can downvote me as much as you want, doesn’t make what I say any less true. Check if your ticket is still open, as @wuddih said Mar 10, 2021 · it's just the steam regulation with the 2 hours -- for a refund ,, you can just try ask the steam support , for a refund after 2 hour #1. I hardly play this game anymore. And steam does some times refunds after 2 hours, but they need a really good reason. I escalated the issue in a support request and they still refused. I tried refunding a game with 2 hours, 2 minutes. Is there any way to contact an actual person and explain my issue? I'm way under 2 hours played, and the game simply just won't run on How To Refund Game After 14 Days & 2 Hours Playtime (Tutorial)In this video I'll show you how to refund game after 14 days & 2 hours playtime. Both conditions MUST be met - (AND). Apr 7, 2023 · In this tutorial I will show you how to get refund if you have more than 2 hours of playtime OR if you have owned the game for more than 14 days!You can requ Yeah, Steam still won't refund me on a small indie game called Towns that the developer straight up abandoned and left it a buggy mess. Apr 23, 2024 · When you purchase a title on Steam prior to the release date, the two-hour playtime limit for refunds will apply (except for beta testing), but the 14-day period for refunds will not start until the release date. I had Valve refund a game I bought at full price so I could buy it at a discount, and I had over two hours and I had it for over two weeks!. Two hours of playtime. There isn't any customer service agent reviewing these, the system sees you Sep 26, 2024 · I get the 'judgement call' from a human on someone going over 2 hours when requesting a refund, but carrying on playing after is a different thing. It has nothing to do with the volume of refund requests. 9 hours of playtime. Mar 28, 2017 · Dear Steam support team, Before I start I will like to state that I have tried to request a refund before but failed due to the estimated 7 hours of gameplay. However, if you try refunding in a case like yours, that first WILL come back as a refusal. you said in your title you had 3 hours of playtime and 3 hours of debugging which is 1 hour of playtime more than they allow Basically Steam does not have a hard set number of times, t Correct. Aug 3, 2017 · An advanced guide to the Steam refund policy: how the rules work and what you need to know about refunding games. I've had refunds happen after the thresholds count. Jul 9, 2020 · There is the AUTOMATIC refund - that is within 2 hours played and 14 days purchased. Jun 18, 2017 · Can I Refund This Game After 2. Steam's refund system has been in place since 2015. com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Jun 25, 2024 · Can you get a refund on Steam for 2. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it. To get a refund on steam go to steam, help, steam support, purchases, BF2042 and then click I have a question. I am aware that you are not guaranteed to get refunds on games that you have "played" for more than 2 hours but If you are one of the many Starfield players unhappy with the low framerates, audio/visual bugs, poor UX/UI implementation, lack of optimization, shallow gameplay, hollow narrative design, boredom, or whatever other reason, Steam is allowing total refunds of Starfield even if you have played over 2 hours. Originally posted by Romania404: If I got 2. I had around 4-5 hours in "game", having only gotten to ever play 2 heists. Likely they will remove your 300 points. Also to be noted that it's not only the 2 hour requirement that needs to be met. Even if you can't get it to work, I'm pretty sure Steam does refund broken games even after 2 hours played if you explain to support that it's unplayable. This time I extended my section showing that this game is in fact a preorder and not an Early-Access title. That was with under two hours playtime, but basically I think the 2 hours/2 weeks rule is just to help prevent people exploiting the system, and that if you seem genuine they'll be lenient like they were with me every time. Submit a request and see what they say. ** Open a ticket with steam, and specifically, link the Forbes Article explaining the game is a Scam. Steam allows refunds for games that are not yet "released" the rule says " REFUNDS ON PRE-PURCHASED TITLES Sep 22, 2023 · AFAIK, yes, you can. so long as you don't abuse asking for refunds for every single game that's remotely buggy they're usually pretty lenient to Jul 14, 2018 · If something happens after 2 hours on your pc and not everyone else's, that's not a reason to grant a refund after that 2 hours. steampowered. Probably really too late now. It takes less than 10 minutes to figure out if a game can run or not; sometimes less. After sending evidence that Private Division support had given me the OK to get a refund through Steam, within a little under 2 days I had a full refund Steam has a 2 Hour refund policy, if players play a game for < 2 Hours they can refund it, What happens if someone makes a game that takes less than 2 hours to beat. Steam has been tracking playtime for a lot longer. If you have under 2 hours it automatic refund, if you have above you will talk to real support, and ye you can I have refunded some games after 5-6 hours of gaming. If the PC is not strong enough, that's what requirements are for, and videos on the internet showing performance. 1) Steam - Within two weeks of purchase and with less than two hours of playtime 2) Epic - Games and products are eligible for refund within 14 days of purchase. Strangely, we see that often here, where the person asking only seems to mention one of the requirements, but not both. So, might as well apply for refund and see what happens. The two hour window is for automatic refunds. Occasionally they will still refund after the 2 we Back last year in January, I love playing a game called squad. You can but you have to submit a manual ticket else it'll get auto-rejected. Feb 7, 2022 · Considering that it was 95 when i left and 2 hours now. The 2-hour rule doesn't kick in until a game is actually released. i'll definitely give it a try once all problems with PC are fixed (obviously The automatic refund feature will automatically deny you after 2 hours so you will need to open a manual ticket. I have had good luck personally with more than 3 hours of gameplay on a game. how do devs combat this apart from making a bigger game? Jul 7, 2024 · In my experience, almost always 1-2 hours for the refund request to be approved and another 24 after that to get the funds back to the Steam Wallet. Steam Support or Valve are capable enough to recognize if refunds are being abused, and can and will revoke a user's ability to obtain refunds. Therefore, if you have played a game for more than two hours, you would not be able to request a refund through the usual refund process. 2 I will get a refund? There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look. However, if you don't get a refund, I would say give the game another shoot, once you get the hang of the combat it becomes fun. But you can still request refunds even if you have like 1000 hours played. I was just able to get a refund with 15 hours of play. So let's sum up. That never existed, find a quote from valve saying that would be a thing. 🎮 In the second conversation I quoted the steam refund policy again, which I also did in the first one. Just thought with the number of new users this year and with it being Christmas and the sale some of you may have gotten game gifts through Steam, and after trying them you know they're not for you. 8 hours, and planned on refunding. bugs began after 2 hours, or refunding to buy at a discount). Steam will refund most requests made during pre-launch phase. Apr 24, 2024 · When you purchase a title on Steam prior to the release date, the two-hour playtime limit for refunds will apply (except for beta testing), but the 14-day period for refunds will not start until Oct 30, 2021 · It will be auto rejected if you go over the 2 hours limit and if you do a manual refund when having gone over the 2 hour limit it is NOT guaranteed to be given as it is discretionary and not mandatory. I got a refund for 20 hours but on my request it was stated that I played 82 minutes. I got to play it during free weekends and enjoyed it a lot! Today, I decided to buy it, but the game kinda fell flat for me. Nov 25, 2021 · The good thing is that you will be able to ask for a Steam refund for almost any reason. The method is Apr 24, 2024 · When you purchase a title on Steam prior to the release date, the two-hour playtime limit for refunds will apply (except for beta testing), but the 14-day period for refunds will not start until the release date. This means you MUST have the 2 hours played and 14 days threshold met. But I wish they had a play button for all games and after 2 hours there is a pop up saying, hey you reached 2 hours you have to buy now if you want to continue that would save alot of requests. less than 2 hours of play time and 2 weeks of ownership. Oct 11, 2021 · You can try a manual refund by going to the support page for that specific product, and finding the 'i still have questions' style response. 1 hours? Is Steam refund 3 hours? Refunds are for games with less than 2 hours played and less than 14 days from purchase. Follow these steps to request a Steam refund for The Day Before and use the following reasons for the refund: How long did u play? If you play a bit more than 2 hours, you can still get refund. Instead of asking Steam or the developer directly for a refund, ask Private Divison for explicit permission for Steam to issue you a refund, and screenshot this conversation to send to Steam. How long did u play? If you play a bit more than 2 hours, you can still get refund. 3) EA Play - Whichever comes first. But then again, the limit is 2 hours. Once it's been fixed and proven to be stable. This thread was last posted in on December 3, 2017. Just . That's a reason to seek help and get it fixed. So I requested a refund and the bot said no bcs of the 6 hours. As well as the steam early access documentation that lists the rules. REFUNDS ON DOWNLOADABLE CONTENT (STEAM STORE CONTENT USABLE WITHIN ANOTHER GAME OR SOFTWARE APPLICATION, "DLC") DLC purchased from the Steam store is refundable within fourteen days of purchase, and if the underlying title has been played for less than two hours since the DLC was purchased, so long as the DLC has not been consumed, modified or transferred. Jun 25, 2024 · Yes, you can still refund a game on Steam after 2 hours as long as it meets the criteria set by Valve. I want to play Payday 3 so badly. So I have 11 hours logged, but he couldn't have played that long after he bought it, I doubt he was even able to play 2 hours, so most of that time was logged when playing through library sharing. 22 votes, 24 comments. 8 hours is just as much 'more than 2 hours' than 4. Can I refund Dota 2 and get back all the hours I spent farming creeps? Unhappy with a game purchase on Steam and wondering if a refund is still possible? In this step-by-step guide, we'll walk you through the process of refundin I'd recommend trying to request a refund, granted your played time is under 2 hours. Apr 23, 2024 · Otherwise, in-game purchases in non-Valve games are not refundable through Steam. The refund policy (automatic) is - WITHIN 2 weeks of purchase AND with LESS than 2 hours playtime. a) Within 24 hours after you first launch the game. 2 hours is 'more than 2 hours'. Dec 12, 2021 · The refund policy wasn't meant for you to demo games. So I bought PLAYERUNKNOWN'S BATTLEGROUNDS from steam to test it out because my friends kept recommending it to me. I had figured that it was simply an "if less than 2 hours & 2 weeks, then refund" type of thing with no human input, but I suppose I was wrong. This applies to gifts too. I think they do accept if it's around 2 which might be 3-4 with very clear reason and proven the issues. For context, I purchased rust for 40 AUD yesterday on the steam sale, but after 8 hours of playtime I wanted a refund (the game was too toxic) I submitted a request to steam support, how likely is it that I can get a refund (my account looks trustworthy). I had left it on a bit too long trying to figure out why it wouldn't run properly. Going through a different route cuts all that crap out. Jun 4, 2015 · The game I want to refund is 8 hours gameplay and purchased on May 3rd, 2015. If you don't it will fail. Nov 28, 2024 @ 8:10am 1. Its just not as fun. 3. That was my thought as well. Not really, the refund system is mostly automated to auto reject refunds past the 14 day/2 hour window. Little did I know that it was still running in my processes and wracked me up to 4 hours. Your playtime of an included product exceeds 2 hours (our refund policy maximum). The dedicated refund button is just an automated thing, it checks to see if you have more than 2 hours of playtime and then rejects your request. worried. theres 2 systems in steam, refund one is automated which rejects it almost instantly and the 2nd does not so if yours got rejected instantly you are doing it the wrong way and try another method in steam "We are unable to refund this purchase to your [redacted] ending with [redacted] at this time. . thats unfair i just played 1 more hour, i knew it i shouldnt give it a try Got 14 hours (although the refund process only says 4, maybe because the other 10 were the early access) and been refused a steam refund. Dec 8, 2023 · The automatic refund feature will automatically deny you after 2 hours, so you will need to open a manual ticket and follow the below step-by-step with the support message: 1. In my refund note I asks for the reason why my refund got rejected when there are many people report on the forum that still get refund even the game is outside of acceptable margin. I would like to know if there is still a way to obtain a refund for Leviathan, considering the state in which the DLC and patch were released at on Steam refund after 2 hours. " To me, the wording -- particularly the use of "refund policy maximum" -- suggests that they don't even consider refunds outside of that limit. The 2hrs/2wks thing is for the automatic returns system valve has. Not 2 years or 30 hours. Personally I like to explore the game a little and this could take a few hours. Dec 11, 2023 · Refund After 2 Hours of Gameplay Hey, Im having problems with account linking in RDR2 for the past 2 weeks, and on my steam account its says i have "3 hours of gameplay", wich i dont, thats because i spent 3 hours with the rockstar launcher opened trying to resolve my problem with the linked account. For example, if you purchase a game that is in Early Access or Advanced Access, any playtime will count against the two-hour refund Dec 11, 2023 · How to get The Day Before Steam Refund After 2-Hour Window. Steam refused to refund it because I was over the playtime. 1. The 2 hour threshold is the automatic refund vs manually approved. The refund policy allows you to refund a game if you've played under 2 hours and it's less than 14 days since it was bought. Steam refunds are automated, humans don't look at the ticket till you keep on responding several times after the system keeps on denying you. In this video I will show you how to refund a game on steam over 2 hours. If you are trying to get a refund after the 2 hours then my experience tells me not to bother trying. Reply reply Interesting-Gear-819 Nov 7, 2017 · the 2 hours refund iddle is indeed bs but well steam only change something when they fell threatened so no much hope there. well, charge back There would be no hard number as it would be based on multiple factors and not just an arbitrary number. Similarly, there are others that got their refund after a total gameplay time of more than 5 Apr 13, 2016 · The refund policy also says they will review on a case-by-case basis if it exceeds those conditions. He got a refund because most refunds are granted by default during any pre-launch. However, you must have less than 2 hours of runtime on record. Refund processed after 3+ hours of play. Carefully explain. So I asked the steam support for help but they didn't respond yet. It has to be both, less than 2 hours played AND less than 14 days from purchase. Dec 11, 2023 · How to get The Day Before Steam Refund After 2-Hour Window. UPDATE: Just got the confirmation of refund and amount will be credited to my account within 24 hours Till now Game has great story. Good luck! Jan 7, 2023 · You linked the refund policy in post #2 then chose to snip the information in post #3 The part you missed off is directly under what you quoted: >>>> Where Refunds Apply <<<< The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. Question Was anyone able to get a refund after playing the game for 2 hours? What was the procedure? Please don't come with suppositions It doesn’t matter if you have no playtime on it, the policy is under 2 hours and within 2 weeks. You can still try and refund it with the "I have a question about this purchase" option over at the refund request page and then explain your Got a friend who would buy games on sale amd play about as much as the limit of 2 hours could give him, refund and go to the next, he has been community temp banned about 2 times and for a time he was actually unable to buy games outright, so i assume doing shit like that can get you into that sort of trouble Apr 9, 2020 · You can try to request a refund by manual ticket, but it is unlikely for them to grant you refund. I suggest anyone who hasn't gotten to play to request a refund ASAP. Feb 16, 2022 · If you open a ticket with Steam you need to demonstrate that your system meets the requirements and that the developer (and Steam since you bought it from them) have not delivered a product that works correctly. Plenty of first times in those cases too. I've had a successful refund 20 days after purchase (right now, as it was cheaper on the Lunar sale). Read the refund policy, it even says you can request refunds if you have more than 2 hours. It will be auto refused unless you go to your ticket request and click the - I have a question regarding this game which will let you type a customised response. For example, if you purchase a game that is in Early Access or Advanced Access, any playtime will count against the two-hour refund Nov 19, 2024 · With the exception of bad performance / poor optimization on your PC, will you know if it’s bad enough to refund within the 2 hour refund period? I’m seeing a trend with a lot of games designed to eat up your refund window with directional ambiguity, tutorials, initial difficulty causing you to die and start over, sparse resources like ammo, crafting ingredients, etc. One example would be MS Flight Simulator 2020 which for most will take hours just to download because it downloads via separate launcher after the Steam download thus counting hours. The first stage is autmomated and you must obviously go through this first. Feb 18, 2023 · STEAM REFUNDSYou can request a refund for nearly any purchase on Steam—for any reason. You need to contact them by going to Help > Steam Support > Purchases > Cyberpunk > "I have a question about this purchase". If you do meet this then you will get your refund,. 119 minutes is actually still acceptable for a refund However, you have reached over the 2 week ownership limit. If you fall within that, your purchase goes ahead regardless (the only caveats being that you haven't been warned of making too many refunds recently). In the start of This game everything is fine but when you get to tier 2 buildings it just became a Jul 20, 2023 · Can I Get a Steam Refund after 2 Hours? No. Do I have any chance of refunding, or am I $60 poorer due to an anomaly? yea the 2 hour limit is only for AUTOMATIC refunds, depending on where you are and the laws some countries Steam is legally obligated to give a refund for broken products regardless of their own policy. Jan 23, 2016 · Refunds are for games with less than 2 hours played and less than 14 days from purchase. 1 hours? Read More » You aren't entiteled to a refund with more than 2 hours. From what i've been reading online, the 2 hour rule doesn't currently apply to starfield since it's early access and not technically released. Hit the Like button and Subscribe to the channel to receive various useful tricks!I Nov 8, 2022 · My computer is just about at the minimum requirements so I decided to buy it just to make sure, thinking I could get a refund if it didn’t work. Not if you attach proof and fill out the reason for refund correctly. Why can't i refund after 2 hours Steam? What can I request a refund for? Valve will, upon request via help. after they have been denied several times and they responded each time. I put in a second request, and this time explained my issue in the text box, but still just got an automated decline. But, there are two-time constraints. After 2 hours and 39 minutes I tried refunding the game and I got the following message (translated) "The game cannot be refunded reason: playtime succeeds 2 hours" . I told the developer on their Twitter before the refund was requested and they really didn't care. This explained why my gameplay is just 8 hours. Refunds on Titles Purchased Prior to Release Date. Past that it's manual approval/denials from the publisher or similar thing. 2 hrs on record? Depends on what reason you have. " Other useful comments: May 27, 2022 · Then you got lucky and a developer got screwed out of their money. For example, if you purchase a game that is in Early Access or Advanced Access, any playtime will count against the two-hour refund the refund policy is very clear. How Much You Can Exceed Steam Refund Window? There is no clear answer to this one. Jan 6, 2023 · So, yes, it is possible to get a refund after 2 hours and after 14 days after the purchase. I submitted a request for 4 hour playtime game recently and got it via the so called 'automatic' system. I wasn't able to fix it. Steam has long, even years before refunds were officially a thing, been willing to refund a game within a reasonable window (usually one month) on the auspices that the refunded funds will go toward the refunded game that is now on sale. Your explanation apparently did not justify a refund. If you have under 2 hours and it was bought more recently than 14 days ago, then you are basically assured to get a refund. Jul 19, 2022 · There is zero chance to get a refund for a game you bought 2 years ago. Maybe your PC doesn't meet the hardware requirements; maybe you bought Jun 28, 2024 · Why can’t I refund after 2 hours on Steam? According to Steam’s refund policy, any game that has been played for more than two hours is not eligible for a refund. I played it for 37 hours the last year when it was free in free weekend. Something is wrong. 9 hours? Yes, you can get a refund on Steam for a game with 2. Interesting. e. If you exceed the 2-hour limit, you generally won’t be eligible for a Dec 15, 2015 · I think Steam isn't perfect and could do much better in many regards, but at least there is a refund system now and for me it is easy: if a game doesn't work after I tried 1 hour and 30 minutes, I give up and ask for a refund, done. lolwut What you suggested is not how real life works. I barely played a hour of it and was wondering if I was still eligible for refund even though I had more than 2 hours gained from free Nov 3, 2017 · I quit the game at 1. " you have over 2 hours but in reality you only played for like 20 mins. Nov 28, 2024 · Game constantly crashes bu steam refuse to refund after 2 hours ! < > Showing 1-15 of 38 comments . well I hope they give me the refund considering it was only a couple of minutes more than 2 hours Oct 6, 2016 · I requested refund for the game After I checked the timer it shows 2. V. You can refund dozens or hundreds of games with no problems if you do it in a good faith amidst the normal customer behavior: if you have a 1000 games library, buy 3 games on a sale, then play a bit, then refund two, then buy one using the Steam credit you got from it, then play some other games and then buy and refund one, you’re safe. Here is the paragraph I copy from the Steam refund policy page. After this my refund was accepted. But you can try a manual refund ticket. To ensure future eligibility, we recommend submitting your refund requests within 14 days and before accumulating 2 hours of playtime if you're experiencing problems with your purchase. Jan 4, 2024 · It works like this as there's essentially two prongs to the refund system. Jun 28, 2022 · Steam Support --> A Purchase --> Select Purchase --> I have a question --> State your case Hope for the best as Valve does not have to give you a refund as you are no longer eligible. Follow these steps to request a Steam refund for The Day Before and use the following reasons for the refund: 22 votes, 24 comments. Learn the details of refund rules, exceptions, and how to request a refund on help. Mar 28, 2016 · If it falls outside, it's done on case-to-case basis. Apr 23, 2024 · You can request a refund for nearly any purchase on Steam within two weeks and less than two hours of playtime. When you purchase a title on Steam prior to the release date, the two-hour playtime limit for refunds will apply (except for beta testing), but the 14-day period for refunds will not start until the release date. 6 hours played. Reply More posts you may like Steam listens to the gamers. So yesterday I bought fifa 23 on windows but every time I was loading into a match it just crashed. Steam may make exceptions outside the rules if you are a few days over the limit or a few minutes over the playtime. uboqxgiln icrwf tqa dqaj aavphr oeny pjo bajd ffjzof jweupta